Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to deliver your order as quickly and safely as possible. Please review our shipping policy below.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times:

–2 business daysPlease note that delivery times may vary depending on your location and courier service.

3. Shipment Confirmation & Tracking

You will receive a shipping confirmation email once your order has shipped, which includes a tracking number. The tracking number will be active within 24 hours.

4. Shipping Locations

We currently ship to addresses within CONSUN. International shipping is not available.

5. Delays & Issues

In rare cases, shipping may be delayed due to high order volume, weather conditions, or courier delays. If you haven’t received your order within the expected timeframe, please contact our support team at consunseller@gmail.com.

6. Damaged or Lost Items

If your package arrives damaged or goes missing, please contact us immediately. We will work with the courier to resolve the issue and offer a replacement or refund as applicable.

7. Customs, Duties, and Taxes (For International Orders)

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).